Internal preview for the Tria team. Not public. The chat bubble in the bottom right is the real assistant, so go ahead and test it.
Tria Products
For the Tria team · assistant preview

Meet your new website assistant.

It answers customers on triaproducts.com day and night, takes RediMix orders, and qualifies precast, steel and batch plant enquiries before they reach you. This page shows how it works and how to test it.

Questions to tryWhat you'll receive

Every question on this page is clickable: it copies the question and opens the chat.

Tria ProductsAI assistant · replies in seconds
Can you deliver 20 yards to Gimli next Tuesday?
Yes, Gimli is in our RediMix service area. What's the job, a slab or footings? And what's your name and best number?
Shop slab. Dave, 204-555-0142
Thanks Dave. 20 yards, shop slab, Gimli, next Tuesday. I've passed this to Tria's RediMix team to confirm availability, mix and pricing.
✓ Lead saved for the RediMix team
4divisions covered
24/7answers on the website
0prices or dates promised
150+Tria projects since 2004
CWB registered, CSA A660 certified
What to ask

Test it the way your customers would

Pick your division and click a question. It copies the question and opens the chat, so just paste and send. Under each one is the answer we expect. If it says something wrong, screenshot it and send it to Hello Digital.

How it behaves

It sells for you, but never commits for you

The assistant only answers from Tria's approved knowledge base. Anything that needs a person (prices, dates, engineering) comes to your team with the customer's details already collected.

What it does

  • Answers product and company questionsSpecs, certifications, projects, service areas
  • Works out which division you need"Concrete" or "shop" gets one quick clarifying question
  • Takes RediMix ordersName, contact, site, volume, pour date, job type
  • Qualifies precast, steel and plant leadsSize, location, timing, tender or direct, bid closing date
  • Handles urgent pours, complaints, vendors, job seekersGets details and the right contact, fast
  • Says it's an AI if asked

What it won't do

  • Give prices, ballparks or discountsEverything is by quote
  • Promise delivery dates or lead timesLyndon's team confirms every order
  • Give engineering or mix design adviceLoads, spans and curing go to the technical team
  • Say no to a locationUnlisted sites get "let me have Lyndon confirm"
  • Ask about or share competitor pricing
  • Reveal internal notes or how it's set up
What you'll receive

What lands on your desk, by division

The assistant collects these details before handing a lead over, so your first call can go straight to the quote.

RediMix

Goes to Lyndon Wipf

  • Site location
  • Volume (yd³ or m³)
  • Pour date and start time
  • What it's for or the spec
  • Chute or pump, truck access

Same-day or next-day pours are flagged urgent.

Precast

Goes to the precast team

  • Building type and location
  • Size (sq ft or wall area)
  • Insulated or solid panels
  • Drawings, architect or engineer
  • Tender name and bid closing date

Bids closing within 3 days are flagged urgent.

Steel

Goes to the steel team

  • Building type (shop, ag, hangar)
  • Width × length × wall height
  • Full package, structural or trusses
  • Who's doing the foundation
  • Closed-in date, tender details

Batch plants

Goes to Chris and Joe Wipf

  • What the plant is for
  • Output needed (per hour or year)
  • Portable or stationary
  • Province or state
  • Timeline and budget status
We need from you

Six answers before it goes live

These are the gaps the assistant currently works around by saying "the team will confirm". Each one you answer makes it more useful to customers.

  1. Office hours, plus after-hours and weekend rules
  2. Who gets each division's leads: name, direct number, email
  3. RediMix minimum load and any short-load charge
  4. Winnipeg RediMix: in the service area or case by case?
  5. Typical lead times for precast, steel and batch plants
  6. Steel scope: building sizes, erection, territory
Try to break it

Push it like your toughest customer

These are the questions that trip up most bots. Click to copy, paste into the chat, and see if it holds the line.

Where leads go

From the website to your inbox

Every conversation lands in Tria's CRM with the full transcript, so you never start a call from scratch.

Visitor asksOn the website, any time of day
Bot qualifiesDivision, project details, timing
Contact savedName, phone, email and transcript in the CRM
Team notifiedRediMix orders trigger an alert
Tria follows upQuote, availability, next steps

In testing, alerts go to Hello Digital only. Before launch, RediMix alerts will go to Lyndon and other divisions to their reps.

Copied. Paste it into the chat ↓